Frequently Asked Questions
To receive a quote, just add the rental items to your cart and complete the request form. One of our team members will reply within 24 hours with availability and a quote that includes delivery and collection. For urgent inquiries, please contact our sales office by phone or email at info@luxehiremelbourne.com.au.
We accept payments via EFT (Electronic Bank Transfer), Credit Card (2% surcharge applies) or cash upon delivery
Delivery charges are separate from the advertised prices of our event hire equipment on the website. The delivery fee is calculated based on factors such as location, quantity of items hired, access to the venue, and scheduling. For detailed information, please refer to our Delivery Page.
Unfortunately, we do not have a showroom available. For product viewing, we recommend checking out our galleries or following our social media feeds.
The rental period for our equipment ranges from 24 to 72 hours. If you require the products for an extended duration, an extra rental fee will be charged.
No, we do not provide setup as standard, but we can arrange this for an additional fee. However, our team will handle the setup of our dance floors and bridal tables.
Please consult our Hire Terms & Conditions for information regarding our cancellation policy.